Payment Messages

Customising the messages your clients see before and after they make a payment

Sabrina Barron avatar
Written by Sabrina Barron
Updated over a week ago

Where to edit the messages

Simply click 'Settings' in the sidebar menu.

Once you're in the Settings section, choose the brand you wish to edit under the ‘Branding’ category of settings and go to ‘Payments’ tab.

Different messages

You have 3 'thank you' messages which you can customise in Better Proposals. The first is the message when someone's signed a document. The other two are what we're covering here which is:

  • Thank you for signing on a payment page

  • Thank you for paying (after a successful payment).

Your message will be displayed on the left side here:

Before paying

It's always good to write something here explaining the next step. Try to keep it simple, you want them to pay, not bombard them with information. If you'll arrange a meeting after they've paid, tell them that. If you'll invoice them, tell them that. Just keep it chill.

After paying

Reassure them here that what they've done is a smart move. Words of encouragement here are good. "Congratulations", "Welcome aboard". 

You can do some clever things here like link them to Calendly or BookLikeABoss to book a call if that's the next step. Perhaps you want to collect some information from them, for that you could link them here to Typeform or something similar.

The most important thing is to be clear. 

Did this answer your question?